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Privacy

Privacy Policy

This policy explains, in plain language, what information this website collects, how information submitted through inquiry forms is intended to be used, and the choices available to visitors.

Last updated: August 9, 2026

Scope of this policy

This policy applies to this website, which is an informational business site for Mitchell's Institute of Learning & Development (MILD), LLC, referred to here as MILD. It does not apply to other websites that may be linked from this site.

Information you choose to provide

The website includes inquiry and consultation request forms. Fields may include your name, work email address, organization, role or title, a challenge category, a description of your inquiry, and a preferred contact method.

Providing this information is voluntary. Please share only what you are comfortable sharing, and avoid submitting confidential, sensitive, or personally sensitive information through this website.

How form submissions are handled

When you submit an inquiry or consultation request, the details you entered are validated and then stored in MILD's backend system so the inquiry can be reviewed. Submissions are readable only by MILD's authorized administrator account.

Submitting a form does not sign you up for a mailing list, and the details are used to respond to your inquiry rather than for marketing. Form contents are never sent to analytics. If you prefer not to use a form, you can email MILD directly at terrence@mitchellsinstitute.com.

Submissions are retained while they remain relevant to the inquiry and to MILD's records of the conversation. A specific retention period has not been set, and this policy will be updated if one is established.

How inquiry information is intended to be used

Information submitted through an inquiry or consultation request is intended to be used to respond to that inquiry, to understand the challenge described, and to continue the conversation you initiated.

MILD does not sell information submitted through this website.

Cookies and similar technologies

This website uses Google Analytics 4 to measure page views and inquiry activity. Google Analytics sets cookies or similar storage in your browser. Form contents, names, email addresses, organizations, roles, and message text are never sent to Google, and advertising features and ad personalization are switched off. This website does not use advertising or marketing trackers. Any other storage is limited to what is needed for the site to function correctly in your browser.

For more detail, see Cookie Preferences.

Service providers and hosting

This website is delivered through third party hosting and infrastructure services. Those providers may process technical request information, such as network and browser information, as part of delivering the site.

Where this site links to external resources, those sites operate under their own privacy practices, and MILD is not responsible for their content or policies.

Children

This website is intended for business and professional audiences, and it is not directed to children.

Your choices

You may choose not to submit information through this site. If you have submitted an inquiry and would like it addressed, corrected, or removed once submission is enabled, you may raise that request through the contact pathway available on the site.

Changes to this policy

This policy may be updated as the website and its functionality change. The last updated date at the top of this page reflects the most recent revision.

Questions about this policy

Questions about this policy can be raised through the Contact MILD page.

This policy is provided for general information and is not legal advice.

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